Privacy Policy

At UK Clothing Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, jacketdiscount.com, or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed via secure encryption).
Transaction Information: Details about the products you purchase, including size, colour, and quantity.
Technical Information: We automatically collect your IP address, browser type, device information, and pages you visit on our website through cookies and similar technologies.
Communication Data: If you contact our customer service team (e.g., via [email protected]), we may retain your correspondence.

2. How We Use Your Information

We use your data for the following purposes:

To process your orders and deliver products to your specified address.
To communicate with you about your orders, account, or inquiries.
To improve our website, products, and services based on your browsing and purchasing behaviour.
To send you marketing communications (only with your explicit consent) about new products, promotions, or outdoor adventure tips relevant to your interests.
To prevent fraud and ensure the security of our website and payment systems.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions. These partners adhere to strict security standards and do not retain your data beyond what is necessary for processing.
Shipping Carriers: To deliver your orders, we share your name and shipping address with reputable logistics partners.
Service Providers: We may engage third-party companies to assist with website maintenance, analytics, or marketing, all of whom are bound by confidentiality agreements.
Legal Obligations: We may disclose your information if required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored on secure servers located in the UK and European Union. We implement industry-standard measures to protect your information:

All transactions are encrypted using SSL (Secure Socket Layer) technology.
We do not store your complete payment details on our servers; sensitive data is handled by our PCI-DSS compliant payment partners.
Access to your personal information is restricted to authorised personnel only.
We regularly review and update our security practices to align with global standards.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sharing your account details.

5. Your Rights

As a user, you have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you.
Correction: You may update or correct inaccuracies in your data by accessing your account or contacting us.
Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
Data Portability: You have the right to receive your data in a structured, commonly used format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies: Required for the website to function, such as maintaining your shopping cart.
Analytical Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
Marketing Cookies: Used to display relevant ads based on your interests (only with your consent).

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote regions), your data may be transferred to and processed in countries outside your home country. We ensure such transfers comply with applicable data protection laws, including the GDPR, by using standard contractual clauses or other approved mechanisms.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date. We encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact our customer service team:

Email: [email protected]
Address: 61 Wine St, Bristol, GB BS5R 1GW