Term and Conditions

Welcome to UK Clothing Shop (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website jacketdiscount.com and your purchases from our online store. By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions.

We specialise in premium outdoor and casual wear for adventurous individuals who value quality, functionality, and style in their clothing. Our products are designed for those who appreciate the great outdoors and demand performance from their apparel.

2. User Obligations and Responsibilities

By using our website and services, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations regarding your use of our services
• Use our website only for lawful purposes
• Be responsible for any customs, duties, or taxes applicable to your international order

3. Products and Services Description

UK Clothing Shop offers a range of premium outdoor and casual wear including:

• Base Layers
• Fleece
• Gilets
• Hoodies
• Jackets (including Shell Jackets)
• Joggers
• Leggings
• Outdoor Jeans
• Shell Trousers
• Shirts & Long-sleeved Tops
• Shorts

We strive to accurately display our products, including colours and specifications. However, actual colours may vary slightly due to monitor settings. Product descriptions are provided in good faith but we do not warrant they are entirely error-free.

4. Orders and Payment Terms

Order Process:

When you place an order, you will receive an acknowledgement email. This email is not an acceptance of your order but confirms we have received it. Acceptance of your order occurs when we dispatch your products.

Pricing:

All prices are shown in British Pounds (£) and include VAT where applicable. We reserve the right to modify prices at any time without notice, though such changes will not affect orders already accepted.

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is deducted when we process your order. By providing payment information, you confirm you are authorized to use the payment method.

5. Shipping and Delivery

We ship to most international locations except Asia and remote areas. Shipping options include:

Standard Shipping:

• Shipped via DHL or FedEx
• £12.95 flat fee
• Delivery within 10-15 business days after dispatch

Free Shipping:

• Available on orders over £50
• Shipped via EMS
• Delivery within 15-25 business days after dispatch

We process orders within 1-2 business days after payment confirmation. Delivery times are estimates and not guaranteed. Some delays may occur due to circumstances beyond our control, including customs processing.

For international orders, you are responsible for any customs duties, taxes, or import fees. We are not liable for delays due to customs processing.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you’re not happy, we offer returns and exchanges within 15 days of receiving your order.

Non-Returnable Items:

Due to hygiene reasons, we cannot accept returns or exchanges on the following items unless faulty or not as described:

• Leggings (all types)
• Base Layers (all types)

Return Conditions:

To be eligible for return, items must be:

• In original, unused condition
• Have all original tags and labels attached
• In the original packaging

Return Process:

1. Email us at [email protected] within 15 days of receipt
2. Use subject line: “Return/Exchange Request – Order #[Your Order Number]”
3. Include your full name, order number, product details, and reason for return
4. Wait for our instructions and Returns Authorisation Number
5. Ship the item to the address provided

Refunds:

Refunds are processed within 5 business days of receiving your return. Original shipping costs are non-refundable. Refunds are issued to the original payment method:

• Credit/Debit Cards: Allow 5-10 business days for the refund to appear on your statement
• PayPal: Refunded to your PayPal account within 5 business days

For exchanges, we cover standard shipping costs to send your new item.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of UK Clothing Shop or our content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent. The UK Clothing Shop name and logo are trademarks of our company.

8. Liability Limitations

UK Clothing Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use our website or services
• Unauthorized access to or alteration of your transmissions or data
• Any products purchased through our website
• Statements or conduct of any third party on our website

Our total liability to you for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the products in question.

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 61 Wine St, Bristol, GB BS5R 1GW